Privacy Policy
PRIVACY STATEMENT
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address, and payment-related details necessary to complete your transaction.
When you browse our store, we automatically receive your computer’s internet protocol (IP) address and certain device and browser information in order to provide us with information that helps us learn about your browser, operating system, and how visitors use our website.
When you interact with our website, including browsing, searching for products, or making a purchase, information you voluntarily submit is processed by us and our service providers for the purpose of operating and improving our online store. Information generated through your interactions is transmitted to us as the intended recipient to provide requested functionality, such as returning search results, processing transactions, and displaying relevant content.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, promotions, and other updates. You may opt out of marketing communications at any time.
SECTION 2 - CONSENT
How do you get my consent?
By using our website and voluntarily submitting information through forms, searches, purchases, or other interactive features, you consent to our processing of that information for the purposes disclosed at the time of collection. Where required by applicable law, you may be presented with additional choices regarding certain data uses, including analytics and marketing technologies.
If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to decline.
How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by contacting us at customerservice@grassrootscalifornia.com or by mail at:
Grassroots California
2550 West 2nd Avenue, Unit 104, Denver, CO 80219
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e‑commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on secure servers behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI‑DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI‑DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express, and Discover. PCI‑DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 5 - THIRD‑PARTY SERVICES
In general, the third‑party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
We use service providers to support core website functionality, analytics, advertising, security, and customer support. These service providers process information on our behalf and under our instructions for business purposes such as hosting, analytics, marketing performance measurement, fraud prevention, and customer communications. We do not permit service providers to use information collected through our website for their own independent purposes except as permitted by law.
Certain third‑party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for purchase‑related transactions. For these providers, we recommend that you read their privacy policies so you can understand how your personal information will be handled.
In particular, some providers may be located in or have facilities in a different jurisdiction than either you or us. If you proceed with a transaction involving a third‑party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third‑party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES‑256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI‑DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
We use cookies and similar technologies to operate our website, remember user preferences, analyze site traffic, and support marketing activities. You can choose whether to accept or decline certain cookies through your browser settings or available privacy preference tools on our website.
Examples of cookies we use include:
_session_id – unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc.)
_shopify_visit – no data held, persistent for 30 minutes from the last visit, used by Shopify’s internal statistics tracker to record the number of visits
_shopify_uniq – no data held, expires at midnight of the next day, counts the number of visits to a store by a single customer
cart – unique token, persistent for 2 weeks, stores information about the contents of your cart
_secure_session_id – unique token, sessional
storefront_digest – unique token, indefinite, used to determine if the current visitor has access to a password‑protected store
SECTION 8 - WEBSITE ANALYTICS & ADVERTISING
We use analytics and advertising tools to understand how visitors use our website and to measure the effectiveness of our marketing. These tools may collect information such as pages viewed, actions taken after you submit information, and general device or browser details.
We do not record keystrokes, capture draft text, or monitor input before it is submitted by a user. Information is processed only after a user takes an affirmative action, such as submitting a search, completing a form, or making a purchase.
SECTION 9 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 10 - YOUR PRIVACY RIGHTS (UNITED STATES)
Depending on your state of residence, you may have the right to access, correct, delete, or opt out of certain uses of your personal information, including targeted advertising or the sharing of personal information for marketing purposes.
You may exercise available opt‑out rights by contacting us using the information below or by using any available privacy preference tools on our website. We honor applicable opt‑out preference signals where required by law.
SECTION 11 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at customerservice@grassrootscalifornia.com or by mail at:
Grassroots California
2550 West 2nd Avenue, Unit 104, Denver, CO 80219
Phone: 303‑830‑4200
