• We ship to all 50 states; P.O. Boxes; U.S. territories; and APO/FPO addresses. Expedited shipping services such as Overnight Air, 2nd Day Air, 3rd Day air, & Ground. However these options should not be chosen for a P.O box delivery.
• We also ship internationally!
• National and international orders are shipped by UPS and UPS Surepost Affiliates. Your shipping charge and carrier service may vary depending on the weight of your package.
• A confirmation email with tracking information will be sent once your order has been shipped. Please allow 24-48 hours for your tracking information to update.
• We do not ship on weekends. Orders are only shipped Monday - Friday and any order placed after 3pm on Friday will not be processed until Monday morning.
• Saturday deliveries are a premium service with UPS. All shipments requiring Saturday deliveries need to call 303 830 4200 12pm - 6pm Mon -Fri and arrange for special shipping arrangements.
• International Shipping is also contracted through UPS and will typically take 12-30 days and in some cases longer.
• Grassroots California will not cover taxes, duties, or other country specific charges.
- Once the package is in control of the recipients country, tracking becomes variable depending on the countries post office.
In-store pick up
•In store pick up is available to all Colorado locals and anyone that plans on visiting the Denver Flagship location in the near future.
•Pick up hours are 10am-5pm Monday through Friday at our Denver location of Grassroots California 6900 E. 47th Avenue Dr. Ste 1000, Denver, CO 80216
•Items are usually available for pickup within 24 hours of placing an order. If unsure on the status of an order call 303 830 4200 for customer service and support.
•Please call ahead before picking up an in-store order to ensure that it is ready for you upon your arrival.
•We only hold in-store pickups for (45) days. After that time expires, you will be refunded, notified of refund, and will need to place a new order at that time.
Our warehouse does not ship packages on the following holidays:
• New Year's Day
• Martin Luther King's Birthday
• Presidents' Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• The Day After Thanksgiving Day
• Christmas Eve
• Christmas Day